Streamline the User Experience with Mobile Carrier Data

The entire world has gone mobile—from millennials to grandparents. Consumers want to pay their bills, buy a great pair of shoes and take care of day-to-finances on the morning subway commute or [...]


The Confounding Threat of Synthetic Identities

Our fraud series on Zoot Blog recently discussed a multitude of threats facing the financial industry and provided insight regarding next steps in prevention. One thought provoking point raised [...]


Taking on Fraud: Part Two

In the first part of our series, we uncovered a multitude of statistics regarding the very real fraud threats that financial institutions, consumers, and merchants face on a daily basis. For part [...]


Taking on Fraud: Part One

This is the first in a two-part series as we look more deeply at fraud concerns and best practices for managing this ever-changing threat. Over the past couple of weeks we’ve been discussing [...]


Unleash your inner Bond with biometric authentication

Use of biometrics is popular in Hollywood movies to create drama and suspense when spies attempt to raid a Swiss bank safe or invade a Russian nuclear plant. Palm print readers and iris scans [...]


Protecting payments without sacrificing convenience

What happens when fraud protection adds more friction to the payments process or convenience trumps security? EMV has moved the needle the wrong way when it comes to the customer experience. [...]


Multi-faceted fraud requires multi-factor authentication

There are more types of financial fraud to manage than ever before—debit and credit card, check, online banking, electronic, ACH—the list goes on. Fraudsters never give up. They keep [...]


There’s no sense of urgency for EMV – even as the liability shift hits

The EMV liability shift happens today. Yet there’s no fanfare that tells the world we have finally arrived. In fact, as predicted most U.S. merchants and card issuers aren’t prepared and those [...]


Evolution of Identity Fraud

Financial institutions (FIs) have been battling identity fraud for decades. According to Javelin Strategy & Research, $16 billion were stolen from 12.7 million identity fraud victims in 2014 [...]


Using Customer Pain Points to Drive Bank Innovation

Mobile is rolling out faster than anything ever has in the financial industry. This is due to necessity (consumer demand) and an understanding that there is a great deal of competition from the [...]

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