Automated Onboarding reduces time and cost of new merchant acquisition and provides improved customer journey
Leeds, UK / Frankfurt, Germany / St Gallen, Switzerland / Bozeman, USA – September 26, 2017— Zoot, a global provider of advanced instant credit decisioning, risk management, loan origination and workflow management solutions announced today it has helped Valitor to expand its automated merchant onboarding system. Valitor has used Zoot since 2015 to optimise the efficiency of its merchant onboarding in UK, Republic of Ireland, Denmark and Western Europe and recently expanded the platform to add more third-party data checks and automate additional manual processes.
“Valitor is an innovative, technology and service-led company and Zoot’s services automate its acquiring and onboarding processes. Traditional merchant onboarding is labour intensive and other companies in the payments industry struggle with operational inefficiencies, resulting in high costs, lengthy timelines and poor merchant experiences.” said Adam Jackson, Managing Director for Zoot Enterprises Limited. “Zoot’s technology enables Valitor to scale and grow its business and streamline internal headcount. Importantly the solution has resulted in an improved merchant experience with less customer friction and faster onboarding overall, while maintaining robust checks and significantly reducing costs”.
“At Valitor we now have direct hands-on control over our boarding rules without the need for IT engagement, which makes us very agile” said Robert Gray, Chief Risk Officer at Valitor. “Prior to Zoot the boarding process was manually intensive in terms of data retrieval and decision making. Data provider checks are now automated via API, ending the need to log into portals and manually input the data into web-based screens. The process has less friction, is more scaleable and through improved data analytics business approval rates have been optimised without compromising on controls.”
Jackson added, “Zoot configured the initial solution for Valitor within three months and have since enabled Valitor to connect to data providers, deploy new rules, and change application logic effortlessly. The most recent system improvements give Valitor access to new sources of data and sophisticated onboarding logic. Zoot’s cloud platform automates applications for Valitor’s cross-border offering thereby shrinking time-to-market to an absolute minimum across its enterprise. We look forward to the continued success of this partnership and remain committed to fulfilling Valitor’s needs as its business evolves in what is a very exciting time for the payments industry.”
For over 25 years, Zoot Enterprises has been a global provider of advanced origination, acquisition, and decision management solutions. Its customer-centric tools and services enable Zoot’s clients to add value and differentiation, while providing nimble, scalable solutions to specific business objectives. A leader in the fintech industry, Zoot’s cloud based secure processing environment delivers millisecond real time decisions accessing hundreds of cutting edge data sources to help reduce risk and increase conversions. The company’s international client base includes major financial institutions, retailers and payment providers. Zoot – From Data to Decision. For more information, please visit www.zootsolutions.eu In the UK call +44 113 2468693. In Germany call +49 69 405667715.
Valitor (www.valitor.com) is an international payment solutions company who helps partners, merchants and consumers to make and receive payments. Leveraging thirty four years’ experience, it provides issuing, acquiring and gateway services to partners and merchants across Europe. Valitor improves cash flows through next day settlements, increases financial control through real time reporting and analytics, as well as reduces risk of fraud. Valitor is head-quartered in Iceland with a strong presence in London, UK and Copenhagen, Denmark. It operates with an EMI license under the FCA as well as a full cross-border EEA credit license in Iceland.