Loan products you can configure to your needs

With the option to configure loan products and criteria specific to individual retailers through an administration panel, Zoot delivers comprehensive risk and affordability assessment covering all your lending needs.

Retailers wanting a bespoke financing solution with their own branding are catered for with the solution’s white label application capture screens. Other retailers only needing a lender branded service can be onboarded easily through an admin panel or over an API allowing for rapid scaling of your retailer portfolio.

Retail Finance Brochure

Though a high proportion of automated decisions is key to maintaining service levels for retailers, where manual intervention is needed, fully integrated case management will ensure rapid delivery of the final decision.

Even with this complexity, the integrated nature of Zoot’s solution means reporting can be provided so both your managers and the retailer can track loan progress both at individual and portfolio level.

Your business relationship is with the retailer, but regulatory compliance, as it impacts on the customer, remains a key factor. Delivering fair treatment and good customer experience demonstrate compliance while being differentiating factors of your service to the retailer and the customer.

For example, flexing the lending journey to allow completion of a loan application in store or at home as the customer feels comfortable, is underpinned by the ability to implement sophisticated strategies and workflow. Integrated communications support this by keeping the customer informed throughout, operating through multiple channels to complete the loan application wherever it suits the customer.

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