Collections
Collect Smarter. Recover Faster. Scale with Ease.
Zoot helps collections teams optimise strategies with intelligent segmentation, automation, and real-time data, improving recovery while cutting cost and manual effort.
Smarter Segmentation
Classify accounts by behaviour, risk, and repayment signals, then match them with strategies that work.
Scaled Collections Across Channels
Manage high volumes across inbound, outbound, and digital self-service, without adding operational drag.
Automate More, Escalate Less
Free up agents with smart workflows that handle outreach, reminders, and plan adjustments automatically.
From Reactive Collections to Real-Time Recovery
Collections are under pressure: legacy systems slow collection providers down, costs pile up, and customer trust suffers. Zoot helps collections teams recover more with less effort. Automate outreach, personalise journeys, and act immediately, with full control and visibility at every stage.
Onboard Merchants Without the Wait
Speed through onboarding with pre-integrated data, automated business verification, and flexible KYB workflows. We help payment service providers cut delays, stay compliant, and approve more merchants in minutes, not days.
Customer Onboarding
Predict Recovery Potential Securely
Segment portfolios by behaviour, balance, and interaction history. Then apply real-time risk logic to adjust strategies based on affordability and recovery signals, so every action fits the customer and maximises return.
Risk Management
Automate at Scale
Build and deploy collections workflows fast with low-code tools. Trigger personalised repayment journeys, automate outreach, and scale engagement across inbound, outbound, and self-service channels.
Workflow Automation
Resolve Exceptions Without the Bottlenecks
Bring all risk signals, documents, and history into one view, so your agents can handle exceptions quickly. Keep the collections journey flowing with full visibility, context, and audit trails.
Case Management
Lending Solutions That Scale With You
Whether you’re streamlining onboarding, optimising credit decisions, or launching new lending journeys, Zoot gives banks the flexibility and control to grow smarter.
Early-Stage Collections
Reach customers early with timely reminders and proactive, data-driven messaging.
Repayment Plan Management
Design flexible repayment plans and automate plan changes, extensions, and alternate options.
Buy Now, Pay Later
Enable customers to buy now, pay later with trusted real-time credit decisions seamlessly integrated into your checkout flow.
Consumer Lending
Offer fast, personalised loan options without the wait. With built-in onboarding and full controlover data and risk, you keep it customer-friendly and compliant.
Merchant Onboarding
Bring merchants onboard faster with automated checks, risk scoring, and flexible, scalable workflows designed for high-volume marketplaces.
Tap Into the Data Behind Every Smart Decision
Zoot’s platform integrates with over 300 data sources, providing banks with access to real-time insights for secure credit, fraud, and compliance decisions across all lending products.
Collect More, Work Less, Engage Smarter
Let’s take your collections performance to the next level.