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Protecting payments without sacrificing convenience

What happens when fraud protection adds more friction to the payments process or convenience trumps security? EMV has moved the needle the wrong way when it comes to the customer experience. [...]

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Want to differentiate your bank? Change the payments conversation.

If you have ever had the pleasure of hearing Arkadi Kuhlmann speak, you know he is not only entertaining but full of practical insight. In 1996, he introduced consumers to direct, branchless [...]

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There’s no sense of urgency for EMV – even as the liability shift hits

The EMV liability shift happens today. Yet there’s no fanfare that tells the world we have finally arrived. In fact, as predicted most U.S. merchants and card issuers aren’t prepared and those [...]

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Taking the Pain out of Payments

Think about the best customer experiences you have ever had. Whether buying something, returning an item, dining out, or taking a flight—simplicity is key. We all want no hassles, friendly [...]

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To EMV or not to EMV…Will Alternative Payments Take Precedence?

In the past few months the already-hot payments industry has been put in an unfavorable spotlight.  Because of the magnitude of the recent data breaches at several major retailers the payments [...]