White Paper | Agile Technology & Consumer Duty

Why Agile Technology Is Critical To Consumer Duty Success?

This White Paper explores how financial institutions can meet evolving Consumer Duty requirements while improving operational efficiency and customer outcomes.

This white paper explores:

Build compliant, outcome-driven origination and decisioning processes
Use flexible data strategies to enhance affordability and suitability checks
Offer transparency, control, and clarity throughout the customer journey
Continuously adapt to change with a low-code, modular platform

Packed with real-world insights and strategic guidance, this paper is a must-read for lenders navigating today’s regulatory landscape.

WHITE PAPER

Explore how agile technology helps lenders meet Consumer Duty obligations and deliver better customer outcomes

Download White Paper

About the authors

Adam Jackson

Managing Director

Zoot Solutions

LinkedIn

Adam Jackson is Managing Director at Zoot Solutions, bringing many years of experience in financial technology and credit decisioning. He helps financial institutions build more agile lending processes, using flexible technology and data to respond quickly to changing market needs, manage risk and deliver better outcomes for their customers.

Peter Cottle

Managing Director

Finance Torque Limited

LinkedIn

Peter is a Consulting Director at Finativ, bringing over 45 years of experience in automotive finance. He has held senior leadership roles at Lombard, Bank of Scotland, Jaguar Cars Finance and PSA Finance. A former Chairman of the FLA Motor Division, he contributes deep commercial, compliance and risk expertise.